NovaParking Terms of Service (Website and App)
INNOVATION INVOCATION TECHNOLOGIES INC.
Last updated: 02/16/2026
These website terms and conditions of use for https://innoinvo-ca.com/home/novaparking constitute a legal agreement and are entered into by and between you and INNOVATION INVOCATION TECHNOLOGIES INC. ("Company," "we," "us," "our"). The following terms and conditions, together with any documents and/or additional terms they expressly incorporate by reference (collectively, these "Terms and Conditions"), govern your access to and use of, including any content, functionality, and services offered on or through https://innoinvo-ca.com/home/novaparking, including but not limited to any associated Company application (such as, for example, mobile apps) (collectively, the "Website" or "App").
BY USING THE WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND AND COMPLY WITH THESE TERMS AND CONDITIONS [AND OUR PRIVACY POLICY, FOUND AT https://innoinvo-ca.com/home/novaparking/privacy, INCORPORATED HEREIN BY REFERENCE].
By using this Website, you represent and warrant that you are of the legal age of majority under applicable law to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
We reserve the right in our sole discretion to revise and update these terms and conditions from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Website. You agree to periodically review the terms and conditions in order to be aware of any such modifications and your continued use shall be your acceptance of these. Continued use of the Website after updates constitutes acceptance of the revised Terms.
The information and material on the Website may be changed, withdrawn, or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website is restricted to users or unavailable at any time or for any period.
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Users are responsible for obtaining their own access to the Website. Users are required to ensure that all persons who access the Website through a user's internet connection are aware of these Terms and Conditions and comply with them. The Website, including content or areas of the Website, may require user registration. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Your provision of registration information and any submissions you make to the Website through any functionality such as applications, chat rooms, e-mail, message boards, personal, or interest group web pages, profiles, forums, bulletin boards, and other such functions (collectively, "Interactive Functions") constitutes your consent to all actions we take with respect to such information consistent with our Privacy Policy.
Any username, password, or any other piece of information chosen by you, or provided to you as part of our security procedures, must be treated as confidential, and you must not disclose it to any other person or entity. You must exercise caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You understand and agree that should you be provided an account, your account is personal to you and you agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you logout from your account at the end of each session. You are responsible for any password misuse or any unauthorized access.
We reserve the right at any time and from time to time, to disable or terminate your account, any username, password, or other identifier, whether chosen by you or provided by us, in our sole discretion for any or no reason, including any violation of any provision of these Terms and Conditions.
You are prohibited from attempting to circumvent and from violating the security of this Website, including, without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting or disabling service to users, hosts, servers, or networks; (d) illicitly reproducing TCP/IP packet header; (e) disrupting network services and otherwise disrupting Website owner's ability to monitor the Website; (f) using any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website; (g) introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (h) attacking the Website via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing, or crashing; (i) otherwise attempting to interfere with the proper working of the Website; and (j) using any software or service to spoof or forge device attestation or integrity data required by our security protocols (such as Firebase App Check).
You understand and agree that the Website and its entire contents, features, and functionality, including, but not limited to, all information, software, code, data text, displays, graphics, photographs, images, video, audio, music, broadcast, design, presentation, website layout, selection, and arrangement, are owned by the Company, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including, without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights.
The Company name, the Company logo, and all related names, logos, product and service names, designs, images, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. Other names, logos, product and service names, designs, images, and slogans mentioned, or which appear on this Website are the trademarks of their respective owners. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action.
You may only use the Website for your personal and non-commercial use. You shall not directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, in any form or medium whatsoever except:
(a) your computer and browser may temporarily store or cache copies of materials being accessed and viewed;
(b) a reasonable number of copies for personal use only may be printed keeping any proprietary notices thereon, which may only be used for non-commercial and lawful personal use and not for further reproduction, publication, or distribution of any kind on any medium whatsoever; and
(c) one single user copy may be downloaded with any proprietary notices intact, for your own personal, non-commercial use, conditional on your agreement to be bound by our end user licence agreement for such downloads.
Users are not permitted to modify copies of any materials from this Website nor delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site. You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.
If you print off, copy, or download any part of our Website in breach of these Terms and Conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You have no right, title, or interest in or to the Website or to any content on the Website, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may infringe or violate copyright, trademark, and other intellectual property or other proprietary laws.
The Website or App allows hosts to upload parking spot photos, descriptions, availability, and pricing (“Parking Listing Content”). This content is used only within the NovaParking platform to facilitate reservations.
NovaParking does not provide public forums, message boards, chat rooms, or social-media-style posting features. Parking Listing Content is visible only to authenticated users browsing or booking.
By uploading Parking Listing Content, you grant NovaParking a limited, revocable licence to use the content solely to operate the platform, facilitate bookings, prevent fraud, resolve disputes, and comply with legal obligations.
You are responsible for ensuring your content is accurate and lawful. NovaParking may remove content that violates policies or law.
The NovaParking platform does not include social media sharing features or integrations.
NovaParking is a peer-to-peer marketplace that connects renters with hosts offering parking spaces. NovaParking does not own, operate, or control parking spaces and is not a party to the parking agreement between renters and hosts. No bailment, custody, or transfer of possession of vehicles is created. Users retain responsibility and control over their vehicles at all times.
No Bailment; No Custody or Control of Vehicles
NovaParking does not take possession, custody, or control of any vehicle parked through the platform. No bailment, storage, or safekeeping relationship is created between NovaParking and any renter or host.
All vehicles are parked at the renter’s sole risk, and NovaParking bears no responsibility for the condition, security, or safety of any vehicle or its contents.
Insurance and Risk Allocation
NovaParking does not provide insurance coverage for vehicles, property, or personal belongings. Hosts are responsible for maintaining appropriate property insurance, and renters are responsible for maintaining valid vehicle insurance.
Any loss, damage, theft, or injury occurring in connection with a booking is the sole responsibility of the parties involved, subject to applicable law.
Hosts are solely responsible for the accuracy and condition of the parking listing; renters are responsible for parking in the designated spot and adhering to rules.
NovaParking does not own, manage, or control parking spaces and is not responsible for property damage, vehicle damage, theft, or disputes between hosts and renters.
Municipal, Zoning, and Bylaw Compliance
Hosts are solely responsible for ensuring that their parking spaces comply with all applicable municipal bylaws, zoning regulations, lease restrictions, condominium rules, and other legal requirements.
Listings suspected of non-compliance may be suspended or removed without notice.
Bookings are generally non-refundable once confirmed, except where required by applicable law or explicitly stated otherwise. If a renter arrives and the parking space is unavailable, inaccessible, or occupied, the renter must contact NovaParking as soon as possible and before the booking ends. NovaParking may require evidence such as photographs.
If NovaParking determines that the service failed due to a host or space issue, NovaParking may, at its discretion, provide a remedy including wallet credit, refund to the original payment method (where legally required), relocation assistance, or rescheduling. In such cases, host payouts may be withheld or adjusted.
Payments, Wallet Credits, Service Fees, and Chargebacks
NovaParking uses third-party payment processors to facilitate bookings, payments, service fees, enforcement fees, and host payouts. By using the platform, you authorize NovaParking and its payment processors to charge, debit, or place holds on your provided payment method for all amounts owed in connection with bookings, including applicable service fees, taxes, penalties, suspension fees, adjustments, and corrections, in accordance with these Terms.
NovaParking does not store, process, or retain users’ full credit card or debit card numbers; all payment information is handled directly by third-party payment processors in accordance with their security standards and policies. In the event of any discrepancy between amounts displayed in NovaParking and the third-party payment processors’ records, their transaction records shall prevail.
NovaParking may issue wallet credits as a form of platform remedy. Wallet credits are not cash, have no monetary value outside the NovaParking platform, are non-transferable, non-refundable, do not accrue interest, may expire in accordance with platform policies, and are non-refundable except where required by law.
In the event of a payment dispute, chargeback, reversal, or fraudulent transaction initiated by a user or a financial institution, NovaParking reserves the right to suspend or terminate the associated account, withhold or reverse payouts, and recover any costs, fees, or losses incurred as a result of such dispute or chargeback. Users agree to cooperate with NovaParking and its payment processors in any investigation or dispute resolution process.
NovaParking reserves the right to offset amounts owed against future payouts or wallet balances to the fullest extent permitted by law.
User Overstays, Unauthorized Use, and Suspension Fees
Renters must vacate the parking space no later than the end of the confirmed booking period. Failure to leave the parking space on time, including overstays or continued occupancy beyond the booking duration without an approved extension, constitutes unauthorized use of the parking space.
In the event of an overstay, NovaParking may, at its discretion:
(a) temporarily suspend the renter’s account; and
(b) charge a suspension and enforcement fee of CAD $15, which will be charged to the renter’s saved payment method or deducted from wallet credits, where applicable.
This fee is intended to cover administrative costs, enforcement efforts, host impact, and platform operations associated with unauthorized use. The suspension fee is non-refundable.
Repeated overstays or violations may result in extended suspension or permanent account termination, without notice, and without eligibility for refunds or credits.
Prohibited Parking Conduct
You agree not to misrepresent information, interfere with the Website, attempt unauthorized access or automation, or violate applicable laws, bylaws, or parking regulations. Renters must not block access, store vehicles beyond the booking period, conduct repairs or maintenance, use parking spaces for commercial storage, sub-lease bookings, or engage in illegal activity. Hosts are responsible for enforcement decisions on their property, including towing, subject to applicable law. NovaParking may assist administratively but assumes no responsibility for enforcement actions.
Host Fraud, Misrepresentation, and Suspension
Hosts must ensure that all parking listings, descriptions, photographs, availability, pricing, and related information are accurate, lawful, and not misleading. Any attempt to post, promote, or facilitate fraudulent, deceptive, misleading, or scam-related content, including but not limited to false ownership claims, inaccurate location details, misrepresented availability, or bait-and-switch practices, is strictly prohibited.
NovaParking reserves the right, in its sole discretion and without prior notice, to investigate suspected fraud or misrepresentation and to take any enforcement action it deems appropriate. Such actions may include, but are not limited to:
(a) temporary or permanent suspension of the host’s account;
(b) removal or disabling of listings;
(c) withholding, reversing, or clawing back payouts; and
(d) termination of the host’s access to the platform for violations of these terms or risk to the platform.
NovaParking’s determination regarding fraudulent or misleading activity is final for purposes of platform enforcement. Hosts suspended or terminated for fraud or misrepresentation are not entitled to refunds, payouts, or compensation.
Hosts may be required to complete a verification process before listing a space and/or receiving payouts. Verification may include submission of parking spot photographs and documents demonstrating ownership or control of the space, such as proof of ownership, lease or rental agreement, or a utility bill.
Personal information collected for verification purposes is used strictly for identity verification, fraud prevention, safety, and compliance. NovaParking does not sell this information and does not use it for marketing purposes.
Applicable taxes and service fees may be charged in connection with bookings and payouts. NovaParking is not responsible for a user's individual tax obligations.
We have no obligation, nor any responsibility to any party to monitor the Website or its use, and do not and cannot undertake to review material that you or other users submit to the Website. We cannot ensure prompt removal of objectionable material after it has been posted and we have no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party, subject to applicable laws.
The content on our Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain more specific or professional advice before taking, or refraining from, any action or inaction on the basis of the content on our site.
Although we make reasonable efforts to update the information on our Website, we make no representations, warranties, or guarantees, whether expressed or implied, that the content on our Website is accurate, complete, or up to date. Your use of the Website is at your own risk and neither the Company nor its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors have any responsibility or liability whatsoever for your use of this Website.
This Website may include content provided by third parties, including from other users and third-party licensors. All statements and/or opinions expressed in any such third-party content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. Such materials do not necessarily reflect the opinion of the Company. Neither the Company nor its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors have any responsibility or liability whatsoever to you, or any third party, for the content or accuracy of any third-party materials.
By submitting your personal information and using our Website, you consent to the collection, use, reproduction, hosting, transmission, and disclosure of any such user content submissions in compliance with our Privacy Policy, as we deem necessary for use of the Website and provision of services.
By using this Website or App, you are consenting to the use of cookies and other automated technologies (including Firebase Analytics and Crashlytics) which allow a server to recall previous requests or registration and/or IP addresses to analyze use patterns. You can set your browser or device settings to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser or device to turn off cookies or opt out of certain tracking. If you do, however, some areas of the Website or App may not function adequately. For more information on these automated information gathering practices, including how to manage your preferences, please refer to our Privacy Policy.
For your convenience, this Website may provide links or pointers to third-party sites. We make no representations about any other websites that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.
Such links to third-party sites from the Website may include links to certain social media features that enable you to link or transmit on your own or using certain third-party websites, certain content from this Website. You may only use these features when they are provided by us and solely with respect to the content identified.
Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the homepage. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the Conditions of Use and User Submissions and Site Content Standards. You agree to cooperate with us in causing any unauthorized framing or linking to immediately stop.
The owner of the Website is based in Nova Scotia, in Canada. We provide this Website for use only by persons located in Canada. This Website is not intended for use in any jurisdiction where its use is not permitted. If you access the Website from outside Canada, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction.
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE Website, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE Website IS AT YOUR OWN RISK. THE Website, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE Website ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NEITHER THE COMPANY NOR ITS SERVICE PROVIDERS WARRANT THAT THE Website WILL BE ERROR-FREE. WE USE THIRD-PARTY TOOLS TO MONITOR SYSTEM STABILITY AND DATA INTEGRITY, BUT WE DO NOT GUARANTEE 100% UPTIME OR THE ABSENCE OF TECHNICAL ERRORS. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN PARTICULAR, IN USING ANY PARKING RELATED APPLICATION, YOU DO SO AT YOUR OWN RISK AND WE SHALL NOT BE RESPONSIBLE FOR THE ACCURACY OF PARKING AVAILABILITIES OR DAMAGE TO ANY VEHICLE.
NEITHER THE COMPANY NOR ITS PARENT, SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS MAKE ANY WARRANTY, REPRESENTATION, OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY, OR AVAILABILITY OF THE Website OR ITS CONTENTS. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ITS PARENT, SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS REPRESENT OR WARRANT THAT THE Website, ITS CONTENT, OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR Website OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE Website WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE Website AND YOUR COMPUTER, INTERNET, AND DATA SECURITY. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING, OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE Website OR ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE Website OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL THE COMPANY NOR ITS PARENT, SUBSIDIARIES, AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND (INCLUDING PROPERTY DAMAGE), UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT, BREACH OF CONTRACT, BREACH OF PRIVACY, OR OTHERWISE, EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE Website, ANY LINKED WEBSITES OR SUCH OTHER THIRD-PARTY WEBSITES, NOR ANY CONTENT, MATERIALS, POSTING, OR INFORMATION THEREON.
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your breach of these Terms and Conditions or your use of the Website, including, but not limited to, your User Submissions, third-party sites, any use of the Website's content, services, and products other than as expressly authorized in these Terms and Conditions.
The Website and these Terms and Conditions will be governed by and construed in accordance with the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule (whether of the laws of the Nova Scotia or any other jurisdiction) and notwithstanding your domicile, residence, or physical location.
Any action or proceeding arising out of or relating to this Website and under these Terms and Conditions will be instituted in the courts of the Province of Nova Scotia (Halifax) and/or the Federal Court of Canada, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.
No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these Terms and Conditions operates, or may be construed, as a waiver thereof; and no single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
If any term or provision of these Terms and Conditions is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms and Conditions or invalidate or render unenforceable such term or provision in any other jurisdiction.
The Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and Company regarding the Website and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter.
This website is operated by INNOVATION INVOCATION TECHNOLOGIES INC., 5266 Green Street, Halifax, Nova Scotia B3H 4N2, Canada.
All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to support@innoinvo-ca.com.