Parking, Simplified.

We know the struggle—circling the block, watching the clock, and stressing over finding a spot. We built NovaParking to change that. Now, you can find and book the perfect parking space before you even leave the house.

Think of us as a community marketplace. We connect drivers looking for a spot with locals who have extra space to share—whether it's a driveway, a private lot, or a garage. It’s parking, powered by people.

We handle the tech to make finding, booking, and paying a breeze. Since every spot is unique, our Hosts provide the specific details and access rules you need for a smooth, stress-free experience.

1. Hosts post a spot
   It takes just a few minutes to create a listing with photos, pricing, and availability. To help keep our community safe, hosts complete a quick verification step before their spot goes live for bookings.

2. Renters find & book
   Browse nearby spots on the map, compare details, and lock in your reservation ahead of time. No more circling or guessing games.

3. Pay simply & securely
   Top up your in-app wallet securely using our payment partners, then use your balance for seamless one-tap bookings. Hosts get paid automatically after the booking ends (standard wait time is 3 - 5 business days).

4. Park and go 🚗
   Follow the host’s access instructions, park your car, and get on with your day. The system automatically marks your booking as complete when time is up.

NovaParking connects the dots—managing the tech, bookings, and payments—while our hosts provide the space and the access details.

For Renters: Drive with confidence

NovaParking is for drivers who value their time. If you hate the stress of circling the block or worrying about finding a spot upon arrival, we built this for you. Plan ahead, book in seconds, and know exactly where you’re going.

• Hourly: Perfect for appointments, errands, or quick visits downtown

• Daily: Great for commuters, day trips, or working near busy areas

• Monthly: A long-term solution for residents or professionals needing a consistent spot
  
  

For Hosts: Turn space into income

Do you have a parking space that sits empty? Whether you’re a homeowner with a vacant driveway or a business with a lot that’s unused after 5 PM, you can monetize that space. If you own the spot (or have the official right to rent it), you can list it.

• Homeowners: Monetize your unused driveway or garage

• Property Managers: Fill surplus capacity in your lots

• Local Businesses: Earn extra revenue from your lot during off-hours

Hosts stay in control—setting the schedule, pricing, and access rules—while ensuring their listing stays accurate for a smooth experience.

Last updated: February 14, 2026

These FAQs explain how NovaParking works. They are for information only—for the official rules, please see our Terms of Service. If there’s a difference, the Terms apply. 

What is NovaParking?

We are a peer-to-peer marketplace that connects drivers with locals who have extra parking space. Hosts list spots they own (or control), and Renters book them by the hour, day, or month. We provide the app that handles the search, booking, and secure payments to make it all happen. 

Is NovaParking a parking operator?

No, we are the platform that connects people. We aren't a parking management company, and we aren't part of the rental agreement between Renters and Hosts. Think of us as the digital bridge that makes the transaction simple and secure. 

Who is responsible for the parking space?

It’s a partnership. Hosts are responsible for providing accurate listings and ensuring the spot is accessible. Renters are responsible for parking legally and following the Host’s instructions. Since we don't physically manage the locations, we rely on our community to respect the space and the rules. 

What happens if there's damage or theft? 

Just like parking on the street or in a public lot, everyone is responsible for their own property. NovaParking facilitates the booking, but we aren't liable for damage, theft, towing, or tickets. Always lock your car and park carefully! 

How do payments work?

We use a simple in-app wallet. Renters top up their balance securely via Stripe, and bookings are paid instantly from that wallet. We never store your full credit card details—security is our priority. 

How do Hosts get paid?

Hosts connect a Stripe account to receive earnings. To keep everyone safe, we hold the funds for a short buffer period after a booking ends (typically 72 hours). Once processed, payouts land directly in your bank account (usually within 3–5 business days, depending on Stripe and your bank). You can track your estimated earnings right in the app. 

Note: The "Earnings" screen in the app provides a close estimate of your income. For the exact final amount and official deposit records, please always check your Stripe Express dashboard—that is the official source of truth for your taxes and bank transfers.

Does the price include fees and taxes? 

Yes. Transparency is key. The price you see at checkout includes all service fees and applicable taxes. No surprise charges at the gate. 

Can I cancel or get a refund? 

Bookings are generally non-refundable once confirmed to protect our Hosts' schedules. However, if a spot is unavailable or inaccessible due to a listing issue, we will review the evidence and may offer wallet credit or a refund in line with our Terms. 

What if my reserved spot is taken? 

Please report it immediately through the app before your booking time runs out. We may ask for a quick photo to understand the issue. If the spot is verified as unavailable, we’ll review the case for a refund or credit. 

How does verification work? 

We take safety seriously. Verification happens in two steps:

1. Identity: Hosts must complete Stripe’s secure identity verification to receive payouts.

2. Ownership: Before a listing goes live, Hosts must submit proof (like a photo or document) showing they have the right to rent out that specific address. We keep these private documents secure—they are for verification only.

Where is my data stored?

We use secure cloud infrastructure and trusted partners to store and process data, with safeguards in place to protect your privacy. We never sell your personal information or use it for unrelated advertising. Check our Privacy Policy for the full details. 

How do I contact support?

For the fastest response, use the tools inside the app:

• General Questions: Use the "Contact" or "Feedback" options.

• Booking Issues: Use the "Report" button on your booking for specific help.

For everything else, email us at support@innoinvo-ca.com or contact@innoinvo-ca.com.

How do I delete my account?

To request the deletion of your NovaParking account or specific data, please email support@innoinvo-ca.com with the subject line 'Data Deletion Request'. We will process your request within 30 days. 

Guidance on using the NovaParking app and getting help when you need it.

Note: Screen names and specific flows might evolve, but these basics will get you moving.

For Renters 

How do I sign up?

Download the app and create an account using your email. We may ask you to verify your email address to keep your account secure—if you don't see the email, check your spam folder just in case. 

How do I book a spot?

Open Renter Mode, browse the map, and pick a spot that fits your needs. Choose your time slot, check the price, and confirm. We support hourly, daily, and monthly options depending on what the host has listed. 

How do I find the exact location? 

Once you book, you’ll see the spot on your "My Bookings" tab. You can tap the navigation arrow on the map to open the location directly in Google Maps for accurate turn-by-turn directions.  

How do I check availability?

Just open a listing! You’ll see available time slots based on the host’s specific schedule. If a time slot is grayed out or missing, it’s likely booked or the host is closed at that time. 

Can I leave and return?

Usually, yes! Unless the listing specifically prohibits re-entry, the spot is yours for the duration of your booking. Always check the host's access instructions first. 

Can I extend my time?

Running late? Go to your active booking and tap "Extend". If the spot is still available, you can add more time instantly.

What if I can't extend? 

If another driver has booked the spot right after you, extensions won't be available. In that case, please vacate the spot by your end time to avoid overstay penalties. 

How do payments work?

We use a simple in-app wallet. You load funds securely via Stripe (minimum top-up is $5.00 CAD), and then use that balance for one-tap bookings. You don't need a minimum balance to browse, but you'll need enough to cover the total cost before you confirm a reservation. 

Where is my active booking?

Check the "My Bookings" tab. You’ll see a live countdown timer, your spot's location, and options to report issues or extend your stay. 

How do I update my plate number?

Head to the Profile tab. You can update your vehicle plate or personal info there at any time. 

What if there is an issue with the spot?

If you arrive and the spot is blocked or inaccessible, use the "Report Issue" button inside your active booking immediately. Snapping a photo helps us resolve it faster! 

For Hosts

How do I list a spot?

Switch to Host Mode and tap "Add Parking." You’ll enter the address, upload photos, set your price, and define your schedule.

• Fixed Window: Good for a one-time availability (e.g., "Available this Saturday").

• Recurring: Good for regular schedules (e.g., "Mon-Fri, 9 AM to 5 PM").

Do I need to be verified?

Yes. To keep our marketplace safe, you must complete a quick verification step (uploading proof of ownership/authority) before your listing goes live. 

How do I get paid?

We use Stripe for secure payouts. Payouts are triggered automatically 72 hours after a booking ends, and funds typically hit your bank in 3–5 business days.

Note: The "Earnings" screen in the app gives you a close estimate. For the exact final amount and official deposit records, always refer to your Stripe Express dashboard—that is the official source of truth.

What if a renter overstays?

Don't stress. Go to the booking in your dashboard and use the "Report Overstay"  button, where you also send us a photo of the vehicle. We take these reports seriously. Renters who violate booking times face account suspension. In extreme cases (such as if a vehicle must be towed), the renter will be permanently banned from the NovaParking platform.

What about snow or maintenance?

As a host, you are responsible for keeping the spot accessible as described in your listing. If it snows, please clear the spot so your renter can park safely!